This guide helps answers any confusion you may have when trying to shop online.
How do I buy a product?
Simply, when you find the item you wish to buy click on the add to cart button once. You will be taken to a secure area that shows the contents of your shopping cart. If you wish to carry on shopping simply press the continue shopping button the contents of your basket will remain in the basket.
What if I dont want the product once I have placed it in my basket?
To remove items from the shopping basket simply click on the view cart button (if you are not on the shopping cart page). Once on the shopping cart page click the tick box (in the remove column) next to the item(s) you wish to remove and then click the update basket button.
How do I view the contents of my basket?
Simply click on the view cart button located in the top right hand corner of the web page.
What do I need to buy an item(s)?
A valid email address
A credit/debit card or PayPal account
How do I pay?
Once you have placed the item(s) you wish to buy in the shopping basket simply click on the view cart button (if you are not on the shopping cart page). Once on the shopping cart page - click on the secure checkout page to begin the payment process for purchasing the contents of your shopping trolley.
Paying by Credit/Debit Card:
If you wish to pay by credit/debit card click on the button that says click here. You will be taken to a dispatching information page where you must enter the address that you wish the item(s) delivered to (preferably the credit card billing address). Click on the continue checkout button. You will be taken to a billing information page where you must enter you card details, billing address, email address, home telephone number and enter a security code displayed on the page. Click on the continue checkout button. You will then be taken to a page asking you to confirm your order.
Paying by PayPal:
If you wish to pay by PayPal - enter you PayPal login details in the email and password boxes and then click the continue button.
What if I change my mind whilst in the process of paying for my item(s)?
As long as you dont press the confirm payment button once you have entered your account details, then you can cancel the payment process at any time by simply pressing the cancel button.
Can I pay by Credit/Debit Card?
What Credit/Debit Card Payments do you accept?
American Express (except American Express Corporate Card)
Do you accept PayPal payments?